Support

Self Help Materials

CleanSlate UV devices are designed to be simple and durable. However they do require preventative maintenance and may encounter technical issues. The documentation below will walk you through some common procedures.

Maintenance Guide

This guide provides you with an overview of what you should be doing on a semi-regular basis to make the most of your device.

Error Code Reference Guide

Your CleanSlate will tell you when something is wrong. The Error Code Reference Guide breaks down all of the errors a CleanSlate presents and tells you how to fix them.

Purchase Bulbs

Save money and time by having us ship bulbs just before they’re needed.



Submit a Request

Request Technical Assistance or Submit a Ticket

A CleanSlate UV representative will get back to you within one (1) business day.

Purchase Spare Parts

A CleanSlate UV representative will get back to you within one (1) business day.