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Support

Self Help Materials

CleanSlate UV devices are designed to be simple and durable. However they do require preventative maintenance and may encounter technical issues. The documentation below will walk you through some common procedures.

CleanSlate UV Maintenance Guide

This guide provides you with an overview of what you should be doing on a semi-regular basis to make the most of your device.

Error Code Reference Guide

Your CleanSlate will tell you when something is wrong. The Error Code Reference Guide breaks down all of the errors a CleanSlate presents and tells you how to fix them.

Submit a Request

Request Technical Assistance or Submit a Ticket

A CleanSlate UV representative will get back to you within one (1) business day.

Purchase Replacement Lamps or Spare Parts

A CleanSlate UV representative will get back to you within one (1) business day.

Need Immediate
Assistance?

USA & Canada

support@cleanslateuv.com

+1 (877) 553 6778

International

Asia pacific

Europe

Middle east

Asia pacific

Australia, 

New Zealand, 

Fiji & 

Pacific Island

Device Technologies

Hong Kong

Associated Medical Supply Company Limited

Telephone numbers are subject to change.

  1. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone.
    This number may not be accessible from some mobile network providers. For more information contact your network provider.
  2. Local and national telephone rates apply