Customer Success
Toronto Pearson Airport
Staff and Passenger Safety Comes First
PROJECT
Toronto Pearson Airport
Industry
Transportation
Location
Mississauga, Ontario
PROJECT
Toronto Pearson Airport
Industry
Transportation
Location
Mississauga, Ontario
The Challenge
With thousands of people everyday boarding their planes or landing from their flights, airports are guaranteed to be one of the busiest places to be in. Toronto Pearson Airport is Canada’s largest airport. In 2018, they had a total of about 49.5 million passengers and handled over 473,000 flights. Being such a high traffic facility, the spread of infections within areas of the airport is inevitable. It is found that over 11, 000 viruses and 5,000 bacteria are present on transit system surfaces worldwide. Large airports, such as Toronto Pearson, faces the challenge of protecting their staff and passengers from the potential spread of infections.
Managed by the Greater Toronto Airports Authority (GTAA), Toronto Pearson Airport values the creation of an innovative facility that operates responsibly and efficiently, all while meeting the regional and global demands for travel, it is crucial for them to find effective hygiene solutions to protect their staff through and to ease passenger worries about safety.
The Deployment
In September 2020, Toronto Pearson Airport partnered with CleanSlate UV to deploy 30 units throughout different areas of the airport. They deployed the units in 3 different phases, deploying 10 units each during September 2020, November 2020, and February 2021. 47% of the CleanSlate units are passenger-facing, while the remaining 53% are staff-facing.
They deployed a unit in every terminal and in different staff areas, including break rooms, front lobbies, and offices. 90% of the CleanSlate units had an accompanying signage with them to better attract the attention of those passing by and to provide more information about how to operate it. To ensure complete sanitization, 33% of the CleanSlate units also have a hand sanitizer nearby for people to use.
Figure 1: CleanSlate UV deployments at Toronto Pearson Airport
The Impact
Since its deployment at Toronto Pearson Airport, there has been over 120,000 CleanSlate cycles, with approximately 210,000 devices sanitized. From this, 2.4 billion pathogens per in² of devices sanitized were inactivated, breaking the chain of infection. By using the CleanSlate for device sanitization rather than chemical wipes, they have prevented over 884 lbs of wipes from going into landfills each year.
With units across the entire airport, it can be quite difficult to keep track of maintenance needs for all the CleanSlate UV units in such a big facility. Toronto Pearson Airport uses the CleanCloud Software Suite for quick and time-effective maintenance responses. With CleanCloud, their operations and maintenance team can proactively address staff concerns on the unit with real-time alerts.
Figure 2: Impact of CleanSlate UV deployment at Toronto Pearson Airport
The CleanSlate UV team also conducted a survey at Toronto Pearson Airport to get the staff and passengers’ thoughts on the CleanSlate deployments. Based on the results, 100% of the staff stated that they understand CleanSlate enough to be able to explain it to guests. 43% of them said that they use the CleanSlate every day, while 71% rated the ease of use and convenience of the CleanSlate as a 5 on a scale of 1-5. In terms of the passengers, 73% of them stated that they are more comfortable travelling from the airport with having the option to use a UV sanitizer in the premise. On a scale of 1-10, around 60% of the passengers rated the ease of use and convenience of the CleanSlate a 9-10
Since the pandemic, there has been an increase in safety and hygiene procedures, especially in high-risk and traffic areas like airports. CleanSlate UV serves to provide the new normal for staff & passenger hygiene during transit. Its simplicity allows for deployment anywhere in the airport – from passenger terminals to staff only areas. It is designed to be effective in high traffic environments, with a capacity to sanitize 450+ mobile devices in an hour. Toronto Pearson Airport’s deployments of the CleanSlate ensures a cleaner and safer environment for all their staff and passengers.
Learn More. Get In Touch with a Product Specialist.
As the leader in device hygiene, our team has the knowledge, resources and passion to help your organization implement a robust device sanitization process facility-wide.
Want to see the difference CleanSlate UV can make? We offer free product trials across the USA/Canada.
