Cleaning your phone with a microfibre cloth

Sanitizing vs. Cleaning Your Phone. Here’s the Difference.

In the 4+ years our team has been working to eliminate germs on smartphones, tablets and other devices, we’ve seen lots of terminology used regarding our own and other solutions.

For many people, the words ‘clean’ and ‘sanitize’ are synonymous. They assume that cleaning their phone will kill all the bugs, or that sanitizing a phone will clean it. But these words can mean very different things, especially in terms of infection control.

Cleaning ≠ Sanitizing

To clean a phone screen is simply to physically wipe it down. This can be done with a microfiber cloth, a wet wipe, or just the sleeve of your shirt; essentially any common soft tissue or fabric. Each of these items work because they successfully “clean” a touchscreen by physically removing visible debris (such as dirt, grease, oils and dust). They’re purpose is not to kill or reduce a certain number of bacteria.

So while a phone may look cleaner after being wiped down, the act of cleaning doesn’t address the microscopic superbugs which may be lurking on your cell phone or phone case.

Sanitizing A Surface

Sanitization can be achieved in several different ways, including germicidal ultraviolet (UV) light. In contrast to cleaning (which emphasizes the removal of debris, but doesn’t define any reduction in bacteria), the act of sanitization focuses almost exclusively on reducing bacterial counts on a given surface. In many cases, the debris or “soiling” on a surface can actually impact the effectiveness of sanitization products. This debris can act as an umbrella, protecting bacteria from powerful UV rays that would otherwise kill them. If you’d like to learn more about soiling and the impact on efficacy claims, you can check out our Guide to Evaluating Countertop UV-C.

Magic Box Syndrome

UV-C light does not physically remove debris from phones or tablets, but it is proven to inactivate bacteria and spores, effectively killing them.

When a phone is exposed to intense UV-C light, (ie. during a CleanSlate cycle), the germs are inactivated but the screen will often look the exact same as before the phone entered the solution. This creates a ‘magic box’ syndrome.

To address this, a UV solution must have a user-interface that tells the user exactly what is happening. It must also have embedded systems that actively monitor UV bulb status and guarantee that enough UV light is being applied to your phone or device.

Users can clean their devices before a UV cycle. But our team has ensured you don’t need to pre-clean a device in order to sanitize it. And because of the CleanSlate’s bulb monitoring and UX messaging, users can rest assured that their phone is being effectively sanitized every time, in just 20 seconds.

To learn more about CleanSlate UV’s mobile device sanitizing solutions, and what makes CleanSlate UV the most effective tabletop UVC sanitizer available, please visit our website at

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