Frequently Asked Questions

For many, the CleanSlate is the first UV device they’ve ever used, and often the first time they’ve ever inactivated bacteria on their phone or tablet with ultraviolet light. Check out our FAQ to better understand CleanSlate and UV light sanitization.

The CleanSlate has been validated by third party labs to achieve these pathogenic inactivation rates ranging from 99.97% to more than 99.999%, depending on the pathogen. Please get it touch for detailed efficacy documentation.

The CleanSlate should only be used to sanitize non-critical devices, equipment and personal items with hard, non-porous surfaces. It should not be used to disinfect fabrics (like clothing or shoes), food or wet items. It won’t damage fabrics but it will undermine effectiveness to the extent that we cannot guarantee our claimed efficacy rates. CleanSlate UV can quickly sanitize a wide range of devices and handheld items in just 20 seconds. See below for some of the most common uses: Cell phones, smart phones, tablets, ID badges, watches, walkie talkies, keys, mobile communication devices (Vocera badges, Ascom Myco, Spectralink phones, etc), barcode scanners.

UV-C cleans by ‘line of sight’ meaning that as long as the light can “see” the items, it can inactivate bacteria & viruses on them. So you can place as many objects as they’d like into the CleanSlate chamber as long as they allow for one inch between the items for the light to reach all corners. Items cannot be stacked on top of each other as this will block the light. As a rule of thumb the CleanSlate can disinfect 2-4 smartphones at once, 1 iPad or 6 Vocera communication devices Tray Size: Tray (interior): L 9.5” x W 12.7” x H 4.5”

The CleanSlate uses UV-C light (254nm) to inactivate microorganisms by destroying nucleic acids and disrupting their DNA, leaving them unable to perform vital cellular functions. The CleanSlate uses UV-C light to inactivate pathogens on items placed inside of the tray. It does so by using a unique chamber design capable of disinfecting 360 degrees of the device. UV-C light is normally blocked by the atmosphere, so it is deadly to pathogenic DNA!
frequently asked questions how does cleanslate uv work

Germicidal UVC light will not penetrate through the soil or dirt, therefore it is highly recommended to clean or wipe down the devices to be sanitized before placing them in the CleanSlate. Cleaning is not sanitization and sanitization is NOT cleaning.

None, as the CleanSlate’s design ensures complete enclosure of the sanitization chamber that prevents users from being exposed to UV-C light.

The CleanSlate is classified as lab equipment and should not be used by those under 14.

A cycle is only 20 seconds long – just enough time to wash your hands!

Unlike harsh chemical wipes, UV light will not damage or corrode devices or touch screens. The only thing to look out for is that some yellowing may occur in white plastics over long periods of exposure, but unlike some chemical solutions, this will not impact functionality.

CleanSlate UV is designed to inactivate bacteria & viruses like MRSA and C. Difficile. These are some of the most dangerous pathogens found in hospitals, and are also some of the toughest to inactivate using UV light. The CleanSlate will inactivate over 99.999% of MRSA, 99.93% of C. Difficile spores, and more. Interested in more detailed inactivation efficacy data? Get in touch.

The CleanSlate can be placed in both staff-only locations as well as public-facing locations. A few examples of where CleanSlate UV has been deployed are: ORs, Neo-natal Intensive Care Units (NICUs), Intensive Care Units (ICUs), change rooms, staff lounges and hospital entranceways. If counter space is a concern, we offer both tabletop options as well as a stand option.

Learn More. Get In Touch with a Product Specialist.

As the leader in device hygiene, our team has the knowledge, resources and passion to help your organization implement a robust device sanitization process facility-wide.​

Want to see the difference CleanSlate UV can make? We offer free product trials across the USA/Canada.

Why UV-C?

Learn how it works and what it means for your facility.

Have a Question?

Check out our resource page and our frequently asked questions.